Jobs and Internships

Jobs

Web Store Manager

Democracy Now! is looking for a detail oriented, computer savvy, super organized, and friendly individual to fill our Web Store Manager position. The Web Store Manager runs Democracy Now!‘s online store as a dynamic center for distributing content, generating revenue and building customer and donor loyalty. The Web Store Manager’s primary responsibilities are to process orders and donations, provide high quality customer service, maximize and monitor sales and donation activity, maintain inventory and develop new marketing strategies and merchandise.

Responsibilities:

  • Provide excellent phone and email customer service.
  • Process and fulfill orders and donations in a timely and accurate manner.
  • Maintain databases of donor and customer information.
  • Maintain dynamic democracynow.org storefront.
  • Produce high quality CD and DVD copies of programs.
  • Manage inventory of merchandise and supplies.
  • Develop and implement new marketing strategies for Democracy Now! content and merchandise in order to maximize sales and donations.
  • Develop and commission new Democracy Now! branded products.
  • Provide financial and inventory reporting on Web Store activities.
  • Supervise department staff, volunteers and interns.
  • Perform other duties as assigned.

Applicants should have a strong commitment to the mission of Democracy Now!, marketing or e-commerce experience, and a high level of attention to detail. Also required are strong written and verbal communication skills; graphic design experience; a high level of competency with computers including proficiency in Word, Excel, database applications and Photoshop. Experience updating web pages via CMS and managing physical inventory are beneficial.

This is a full-time New York City based position with benefits. Salary based on experience. Democracy Now! is an equal opportunity, affirmative action employer and recruits people of color, women, persons with disabilities, and persons with diverse gender and sexual identities.

To apply, please submit a resume and cover letter to job (at) democracynow (dot) org with “Web Store Manager” as the subject. No phone calls.

Internships

Democracy Now! is currently accepting applications for internships in New York City. Please email admin (at) democracynow (dot) org for more information.