The video conferencing software Zoom has come under fire after it changed its user policy, opening the door for the company to use consumer data to train its AI system. Zoom responded to the backlash Monday by denying the company would use video or chat content for AI training without consent. But digital rights advocates say Zoom could still take the data for other purposes and that users may not easily be able to opt out of AI use if a call host chooses to allow it, or is not aware of it. In 2020, Democrats called for the FTC to look into Zoom’s privacy policies, accusing it of misleading customers on the security of its encryption.
In related news, Zoom, an early hallmark of pandemic-era remote work, is facing backlash from employees after announcing it will require workers within a 50-mile radius of its offices to return to on-site work two days per week.