BP is coming under increasing criticism for how it’s handling claims from Gulf residents who have lost jobs or income due to the oil spill in part because BP has hired the firm ESIS to handle its claim process. ESIS describes the goal of its services as “reducing our client’s loss dollar pay-outs.” The New Orleans-based organization Advocates for Environmental Human Rights says the hiring of ESIS indicates that “BP’s goal is to minimize the amount of money it pays to claimants.”