A Florida woman has revealed an agent hired by her bank broke into her home after she fell behind on her mortgage payments. Nancy Jacobini of Orange County was inside her home when she heard the intruder. Thinking she was being burglarized, Jacobini called 911.

Dispatcher: “Do you hear somebody trying to open the front door?”

Nancy Jacobini: “Yes, yes.”

Dispatcher: “Ma’am?”

Nancy Jacobini: “My alarm is going off.”

Dispatcher: “OK.”

Nancy Jacobini: “He’s in. He’s in the house.”

Dispatcher: “He’s in the house?”

Nancy Jacobini: “Yes.”

The intruder turned out to be an employee hired by Jacobini’s bank, JPMorgan Chase, to change her locks. But Jacobini was only three months behind on her payments and wasn’t in foreclosure. Chase has apologized for the incident. Jacobini has hired an attorney to pursue legal action against the bank.